At Zmart Shopping, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.
The type of data or information that You share with or provide to Zmart Shopping and that Zmart Shopping collects from You;
The purpose for collection of such data or information from You;
Zmart Shopping information security practices and policies; and
Information collected and storage of such Information:
The “Information” (which shall also include data) provided by You to Zmart Shopping or collected from You by Zmart Shopping may consist of “Personal Information” and “Non-Personal Information”.
Your user name along with your password,
Your telephone number,
Your e-mail address or other contact information,
Your date of birth,
Information regarding your transactions on the Website, (including sales or purchase history),
Your financial information such as bank account information or credit card or debit card or other payment instrument details,
Internet Protocol address,
Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information)
Identification code of your communication device which You use to access the Website or otherwise deal with any Zmart Shopping entity,
Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of You:
Registering as a user on the Website,
Registering as a seller on the Website,
Availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with Zmart Shopping customer service by phone, email or otherwise or posting user reviews on the items available on the Website, or
Zmart Shopping may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Zmart Shopping to identify You personally. This Non-Personal Information may include:
Your geographic location,
Details of Your telecom service provider or internet service provider,
The type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
The operating system of Your system, device and the Website You last visited before visiting the Website,
You hereby represent to Zmart Shopping that:
The Information you provide to Zmart Shopping from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Zmart Shopping.
Your providing the Information to Zmart Shopping and Zmart Shopping consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form.
Purpose for collecting, using, storing and processing Your Information Zmart Shopping collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of Zmart Shopping entities and shall include the following:
To facilitate Your use of the Website or other services of Zmart Shopping entities;
To respond to your inquiries or fulfil Your requests for information about the various products and services offered on the Website;
To provide You with information about products and services available on the Website and to send You information, materials, and offers from Zmart Shopping;
To send You surveys and marketing communications that Zmart Shopping believes may be of interest to You;
To personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
To help You address Your problems incurred on the Website including addressing any technical problems;
if You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
For proper administering of the Website;
To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
To improve the services, content and advertising on the Website;
To facilitate various programs and initiatives launched by Zmart Shopping or third party service providers and business associates
To analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments
To conducting academic research and surveys
To protect the integrity of the Website;
To conduct analytical studies on various aspects including user behavior, user preferences etc.;
To permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
To implement information security practices;
To determine any security breaches, computer contaminant or computer virus;
Security & Retention
The security of your Personal Information is important to us. Zmart Shopping strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Zmart Shopping adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Zmart Shopping stores Your Personal Information
A Zmart Shopping may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Zmart Shopping is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Zmart Shopping is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, Zmart Shopping shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.
Is clear and easily accessible and provide statements of Zmart Shopping policies and practices with respective to the Information;
Provides for the various types of personal or sensitive personal data of information to be collected;
Provides for the purposes of collection and usage of the Information;
Provides for disclosure of Information; and
Provides for reasonable security practices and procedures.